That’s a good problem to have!
That’s a good problem to have, is a phrase one would hear very frequently at meetings at WSO2. At first, a good problem migh sound like an oxymoron or paradox. I first heard it many years ago from Sanjiva Weerawarana, our CEO and whom I consider to be one of my mentors. This is a statement with a deep meaning that not all problems are the same, some problems are good ones.
Problems are an intrinsic part of human existence. From the moment of birth, life presents a series of challenges — some trivial, others profound. While some philosophies that aspire to a problem-free existence, others argue that a life devoid of problems is neither realistic nor desirable. It is through facing and overcoming challenges that individuals grow, learn, and find meaning. Human kind would not have progressed if not for the challenges they faced and overcame. In other words, problems are stepping stones towards something better.
While we need to acknowledge the fact that some problems cause suffering and hinder progress, others — though still challenges — carry within them the seeds of opportunity and growth. This can be linked to the concept of “necessary suffering” in philosophical discourse, where certain hardships are seen as essential for development.
Let’s look at some examples of good problems we’ve had. WSO2’s success led to global expansion, requiring the company to manage operations across different timezones and regions, adapt to diverse market needs, and navigate various regulatory environments. Expanding globally is a sign of strong market acceptance and ambition. While it introduces complexities, it also opens up new revenue streams and growth opportunities.
Another example is, WSO2’s strong company profile and success have enabled it to attract top talent. However, as these employees gain experience and enhance their skills during their time at the company, their market value increases, making them prime targets for poaching by other companies or enticing them to explore new opportunities. This challenge is a testament to WSO2’s ability to nurture and develop high-caliber professionals. While it poses the risk of losing valuable team members, it also highlights the company’s role as a breeding ground for talent. This reputation can attract new talent eager to grow in such an environment, and it underscores WSO2’s influence within the industry. Moreover, the cycle of talent growth and movement can lead to new ideas, collaborations, and a network of alumni who remain positively connected to the company, potentially leading to future partnerships or returns.
Embracing the paradox of good problems can lead to a richer, more nuanced understanding of life. Rather than seeing problems as purely negative, recognize that they are often complex and multifaceted, with both positive and negative aspects intertwined. Good problems push individuals and organizations to evolve, adapt, and improve. They are a sign that one is on the path of progress, not stagnation. While “good problems” might initially seem contradictory, they are, in fact, a crucial part of a successful and fulfilling life. By embracing the complexities and paradoxes of good problems, we can navigate life’s challenges with a more positive and proactive mindset.
Finally, I would wish that every one would have good problems and use those as stepping stones to a better future.
